The Army's move of 1.4 million users to the cloud for email isn't definitely about enterprise e-mail just after all.
Alternatively, the e mail-as-a-service is serving as a forcing function to fix long-standing procedure challenges across the division.
Mike Krieger, the Army's deputy chief facts officer, stated Tuesday the service and its companion, the Defense Information and facts Systems Agency (DISA), which is hosting the e-mail method in its private cloud, implemented the IT Infrastructure Library (ITIL) to smooth the transition. ITIL is an method, related to Lean Six Sigma or ISO 9000, to increase enterprise processes.
"We have created far more improvement on company processes in between the Army and DISA than you could think about," Krieger stated for the duration of the AFCEA D.C. Emerging Technologies Symposium in Washington. "The greatest factor that enterprise e-mail has performed is establish some discipline in the Army and DISA on ITIL business enterprise processes. We didn't have that."
Mike Krieger, deputy chief info officer, Army (CIO.gov)
Krieger mentioned the service solved its migration troubles of a year ago simply because of the changes brought on by ITIL.
He mentioned Microsoft produced some important alterations in its industrial item so Army workers can authenticate working with their safe identity Prevalent Access Cards in the DISA cloud.
Krieger said the discipline is most evident when the Army and DISA move users to the cloud.
"When we do a migration there is a joint order published by DISA operations and the Army that comes out a week earlier that says here's who migrating, here's how lots of, here's what colour their underpants are. That's by no means existed," Krieger stated. "Enterprise email has small to do with e-mail. The discipline and ITIL small business processes that we've established involving the Army and our companion are huge."
http://enterprise-email.org/ako-instant-messenger-exporting-your-contacts/
Fees remain down
The discipline also is helping DISA and the Army remain on expense. Krieger said the Army estimated it was paying $150-to-$190 per person per year prior to moving to the DISA cloud. Now it's paying about 25 % of that prior estimate.
The Army received the go-ahead to continue migrations starting March 17 from Secretary John McHugh. The service submitted a report to Congress explaining why its move to DISA makes the most sense. It had suspended new migrations in December.
The Army's move to e mail also is giving its cybersecurity posture a lift.
http://www.disa.mil/Services/Enterprise-Services/Identity-and-Access-Management/White-Pages
May possibly. Gen. Stephen Smith, director, Army's Cyber Directorate (Army)
Maj. Gen. Stephen Smith, director of the Army's Cyber Directorate, stated the enterprise e-mail makes it simpler to safe the network.
"This screams of standardization, so think about getting 1 email system, one email address. It helps us with DoD identity management," he mentioned. "So all of the efforts not only does it save the Army a tremendous amount of funds, but it is greater for our user community and from a security perspective, it delivers a great deal far more enhancement not only now, but to be capable to accept new technologies particularly in identity management."
Smith mentioned his workplace is hunting for new cyber capabilities with his most pressing want in the identity management location.
He said moving to an enterprise pushes the service to run extra technology across its broad network. Smith says that indicates the insider threat continues to be a major issue.
Email opens door for new services
Rear Adm. David Simpson, vice director of DISA, said he is most concerned about a precise piece of the insider threat.
"The safety of the certificates [is] our authentication basis and are the keys to the kingdom as we get much more functionality up and down the stack, as we do far more with mobility than we ever dreamed of today, [we have to make] sure we identify each of the customers within the network and keep the certificates that do that properly secured," Simpson stated. "It is where we should be placing our biggest emphasis."
Rear Adm. David Simpson (DISA)
Simpson stated DISA will make on the enterprise e-mail providing with other enterprise solutions, like collaboration, file storage, records management and unified communications.
And it's the identity management piece that opens the door to even much more advanced services.
To assure these cutting edge technologies operate, a number of services are creating oversight boards.
David Green, the chief technology advisor for the Marine Corps, stated they have a formal and informal approach to look for new technology.
"We hunt technologies," he stated. "We are hunting about due to the fact typically occasions it's that little player that you under no circumstances even thought of, you have by no means even heard of and you run into them in San Diego or someplace else. And all of a sudden, you say 'wow if I bring that into the holistic architecture and it works and plays nicely with almost everything else, I am golden.'"
DoD R&D spending budget is down
Green said the Marines about two months ago developed a panel of specialists, referred to as the Enterprise Architecture Executive Steering Group, to overview new or cutting edge technologies.
"They are really the resource sponsors and we show how these new technologies would align, and they would be evaluated against our enterprise architecture to decide whether or not it is worth the investment or worth the risk of investment particularly with declining budgets," he mentioned.
The research workplace in the Office of the Secretary of Defense also lately developed various oversight groups to assessment the seven focus places, such as electronic warfare, information management, autonomy, human systems and cyberscience and technologies.
"Every single one particular of these area is getting spearheaded by anything referred to as a priority steering committee," said Reggie Brothers, the deputy assistant secretary of Defense for Investigation. "Every a single of these priority steering committees are made up of members of DoD and elsewhere who have come together to chart a roadmap for these distinctive S&T priorities."
The steering group is especially working on improving the acquisition process to cut down fees and the time it requires to go from notion to implementation.
This work comes as DoD's study and development budget is down by 3 percent in the 2013 price range request compared to the 2012 price range request. Brothers and other executives mentioned each DoD service and agency is under pressure to devote revenue much more efficiently and only on their highest priorities.