The Sponsor Management Console on AKO/DKO is where complete account holders go to handle their sponsored accounts for actions such as initial approval or periodic re-approval. You can discover a list of all the issues you can do inside your Sponsor Management Console as nicely as the access restrictions it has right here on this page.
If you are Retired from the Army or in the Army Person Prepared Reserves you may possibly sponsor only loved ones member guest accounts but you might log in to AKO with your username and password to manage your guests. All other sponsors, which includes those from Active Duty, Army Reserves, Army National Guard, and Division of the Army Civilians are required to log in to AKO utilizing their CAC to handle their sponsored accounts.
Access
Access your Sponsor Management Console by very first logging in to the portal, then opening the ‘My Account’ menu and clicking on ‘SMC’ below where it reads ‘Sponsor Management’. Here is exactly where you will obtain your Sponsor Management Console.
http://enterprise-email.org/ako-business-process-management-bpm/
Approving Accounts
As the sponsor of a guest account you are necessary to deliver both the initial approval and standard re-approval based on the guest’s account sort and verification status. Verified Family members Member accounts need re-approval each three years all other verified guest account need re-approval every year and non-verified accounts require re-approval every 150 days.
For more information and facts about account verification please see HOW CAN I Confirm MY SPONSORED ACCOUNT?.
http://www.disa.mil/Services/~/media/Files/DISA/Services/Computing/DECCServiceDeskContact.pdf
Denial / Rejection
As a sponsor is responsible for the accounts they have authorized sponsors also have the capacity to deny access to any account that is below their sponsorship. Sponsors do this by denying or rejecting the account either at the initial request or at any point essential. Note that even following rejecting an account a guest user can have their account re-activated underneath a new sponsor.
Change Revoke Date
This adjustments the expiration date of the guest account. This is typically applied either for an automatic account deactivation date or to force a re-approval action early.
Modify Sponsor
The sponsor of a guest account can adjust the sponsorship of any of their guests to a further user. The prospective new sponsor will nonetheless require to approve the account.
Transform Account Kind
If a guest below your sponsorship registered with the incorrect account type or modifications their account kind, such as altering from a Household Member to a Contractor, you may well adjust their designation right here.
Changing to or from E mail-Only
Sponsors can elect to restrict their sponsored guests to be Email-Only. You can add or get rid of this restriction in your Sponsor Management Console.
Sponsor Comment
A sponsor comment is a note that can be placed on any sponsored accounts that can be viewed by the service desk and taken as a valid message from the sponsor. If there are any concerns verifying the identity of a guest you may perhaps be requested to place a sponsor comment on 1 of your sponsored accounts.
Inactive Accounts
If an account below your sponsorship expires or is rejected the sponsored account nonetheless remains attached to your sponsor management console in case the sponsored account needs management right after the expiration/rejection date such as re-approving an old employee or altering their sponsor. If an account expires or otherwise turns inactive under your sponsorship it will move to a specific Inactive Account list which you can access by scrolling to the bottom of your Sponsor Management Console and clicking the ‘View Inactive Accounts’ link.
Actions on Various Accounts
If you ever need to have to handle multiple accounts with a single action (such as approving or rejecting multiple accounts at the time of employment or separation) you can do this by placing a check mark in the box subsequent to every user you want to edit and then execute your action.
Restricted Sponsors
Inactive Reserve soldiers and Retired soldiers are in a position to keep guest accounts for their family members members and only their household members. AKO makes use of the DEERS database to validate each the guest and the sponsor in this case. This needs each the sponsor’s and the guest’s AKO username to exactly match their DEERS entry exactly where this may possibly not have been important prior to your transition.
If you are a Retiree or an Inactive Reservist and encounter any errors sponsoring your household members for AKO accounts please get in touch with the service desk.