(DEE) service provides safe cloud-primarily based email to the DoD enterprise that is created to improve operational efficiency and facilitate collaboration across organizational boundaries. As an enterprise-wide service, DEE reduces the expense of operations and upkeep by consolidating hardware into DISA's secure, worldwide Defense Enterprise Computing Centers (DECCs). DEE creates a typical platform for the DoD, making certain Agencies can simply and properly share information and facts among virtual groups that are geographically dispersed and organizationally diverse. The technical and functional added benefits of DEE consist of:
Safe access to your e-mail anyplace, at anytime, from any spot, whether stationary or mobile
Coordinating efforts by sharing person, organizational, and resource calendars across the DoD
Price reduction of e-mail by eliminating unnecessary administration and inefficient resource utilization, enabling resources to concentrate on other priorities
Replication of information in between the DECCs, making sure communications are secure and readily available when required
DEE is developed to help the deployment of email capability for four.5 million users and a worldwide address list (GAL) scaled to support ten million objects (e.g., DoD popular access card (CAC) personas and non person entities (NPEs). Utilizing a modular design and style, DISA's Enterprise Services has the capability to develop capacity to help the DoD. Infrastructure is positioned at strategic geographic areas about the globe. DISA replicates information amongst paired websites to facilitate continuity of operations (COOP) in the event of a catastrophic failure, which consists of a 24/7 central service desk. This strategy guarantees:
Messages are protected and accessed securely
The "guns, guards, and gates" provide safety to defend an agency's information from physical threats
The DoD's strategic initiatives and an organization's mission are met
Coordination of efforts by sharing person, organizational, and resource calendars across the DoD
Effective operations and collaborative capabilities with DEE's interoperability with Enterprise Services such as Identity and Access Management and the DoD Enterprise Portal Service (DEPS)
Standard Options
Feature Description
Outlook
E-mail can be accessed with the Outlook Anywhere client on your local desktop or Outlook Internet Access (OWA) NIPR OWA can be accessed from the NIPRNet and World wide web.
*All DEE access needs a CAC enabled workstation.
Fundamental Class Service – 512MB Mailbox
Business enterprise Class Service – 4GB mailbox with archiving
Message Size - Customers can send messages up to 20MB
Deleted Things Recovery – Users will have access to "Recover Deleted Products" which will allow them to recover products they have permanently deleted for up to 14 days soon after they permanently deleted the original message.
Calendars – Customers on DEE will have capability to share their calendars across the DoD as expected for their requires.
Delegation – DEE supports delegate access which provides users to capacity to let access to other users to manage or view their email and calendars. Included in delegation is the "Send on Behalf" permission which makes it possible for customers to compose and send message on behalf of the mailbox they have been provided delegate rights to.
Out of Workplace Assistant – This features enables customers to set up automatic reply to incoming messages with their chosen text when they mailbox receives an e-mail when customers will be away from their mailboxes. Customers can configure the out of office message with precise begin and finish instances.
Secure Access DEE access is CAC Authenticated, customers will gain access to their email with their E-mail certification using a transport layer security (TLS) session, S/MIME, and sophisticated mail messaging hygiene to safeguard your email
Mail Sanitization DEE utilizes the Electronic Mail Safety Gateway (EMSG) for Online e-mail visitors and McAfee GroupShield for all e-mail
Autodiscover Exchange Autodiscover permits users to set up their profile from Exchange when they sign in with their DEE address which they can receive making use of Outlook Internet Access
Cached Exchange Mode DEE operates in Cached Exchange Mode which maintains a client-side copy of a users' mailbox in Outlook and synchronizes the copy automatically with DEE. This enables users to keep optimal responsiveness with the method even when network situations exists that could otherwise impact users.
DoD Personas
DISA's Enterprise Services receives authoritative data from one particular centralized source maintained by the Defense Manpower Information Center (DMDC). DMDC maintains personnel data related with a user's Frequent Access Card (CAC). Identity Synchronization Solutions (IdSS) receives the persona information from DMDC and maintains accounts for DoD personas in the Enterprise Applications and Solutions Forests (EASF).
Deleted Accounts – DEE receives day-to-day updates to include things like account deletions, this happens when a user turns in their CAC and DMDC updates their records relating to the persona. Soon after DEE receives the deletion, the e-mail account is able to obtain emails for added 7 days. If the user receives a CAC, with the very same persona sort code, in the 7 day timeframe they regain access to their account with no interruption. Accounts that are deleted stay in the program for 120 days and can be reactivated if the user receives a CAC with the identical persona kind code within that time period.
Dual Personas - Several users inside the DoD have dual personas related with their distinct roles inside the DoD, such as Civilian (CIV) and Reservist (MIL). DEE is in a position preserve accounts for every single persona as essential.
Global Address List - Gives access to the International Address List (GAL) that gives contact information and facts for the DoD CAC population with info and access to customers from across the DoD.
Milconnect – DMDC maintains a portal to enable finish users to update to their contact data which will be updated in the DEE GAL within 24 hours of the modifications being submitted.
Offline Address Book (OAB) will be established for an organization, the OAB is cached locally and is available to customers operating offline
Non Person Entity Accounts Non person entity accounts include things like distribution lists, organizational mailbox, audio/video conference bridge, space, car, portable audio-visual device, other gear, and miscellaneous NPEs as needed.
Naming Standard
DEE follows the DoD Enterprise USERNAME, Show Name, and E mail Address Standard beneath the authority of DOD Directive 8320.03 This directive is followed inside DEE and DMDC for the creation of the persona and non-particular person entity @mail.mil e-mail addresses and display names.
E-mail address examples as follows:
Enterprise username general kind - 1st name . middle initial . last name sequence quantity . persona sort code
Example of user mail address – [email protected]
Corresponding display name - Smith, John E CIV DISA ESD (US)
Non Individual Entity username general kind - DOD Element . DOD Sub-Element . NPE Location . NPE Type . NPE Descriptor (instance: "disa.meade.esd.list.every day-updates")
Example of NPE address – disa.meade.esd.list.each [email protected]
Corresponding show name – DISA Ft Meade ESD List Day-to-day Updates
Capacity
Using DISA Enterprise Service's Pod technology architecture, DEE will support 105,000 (NIPR) and 41,000 (SIPR) customers per Pod and is capable for scaling to the requires and size of an organization. Every single Pod has the capacity to offer Enterprise E-mail service for users, local redundancy, and Continuity Of Operations (COOP) service for Pod(s) at other service delivery location(s). Pods involve their own storage and archiving capacity, along with the components needed to present mobile device services, terminate safe user sessions, and transfer mail.
DEE is designed to help the deployment of e-mail capability for four.five million users and a worldwide address list (GAL) scaled to help ten million objects (e.g., DoD Widespread Access Cards personas and Non Particular person Entities).
Service Continuity
DEE design and style offers redundancy each locally and remotely for all components of the method, replicating information among paired web-sites to facilitate COOP in the event of a catastrophic failure. DEE is implemented at all DISA DECC places all through the planet to provide service and optimal overall performance primarily based on geographic areas to customers. These websites are strategically paired to present COOP with each and every website having the capacity to support the key instance and paired web-site in the occasion of a COOP situation. Information is constantly replicated from the main site to the paired internet site. This design and style permits DEE to provide this service with 99.9% availability.
Service Desk Help
DEE offers a Level II, Tier I service desk to an organization's Level I, Tier I and II finish user assistance. DEE service desk will coordinate with an organization's service desk to resolve incidents and complications connected to DEE ought to they arise. DISA integrates organizations into the operational structure and gives 24/7 assistance by way of a central service desk - making sure you receive the assistance and data assurance you want, when you have to have it most.
http://enterprise-email.org/ako-user-search-tool/
The DEE Service Desk utilizes a combination of remote access/control services and touch labor support for related consumer assistance to resolve incidents and difficulties connected to DEE. The DEE Service Desk will escalate ticket(s) making use of their typical ticket procedures.
http://en.wikipedia.org/wiki/Army_Knowledge_Online?
OPTIONAL Options
Feature Description
Archiving
The archiving function within DEE delivers users with a PST no cost practical experience by automatically moving older messages (higher than 120 days) into a message archive. After moved into the archive, users are in a position to reply, forward, or study attachments from any message. Archiving permits organizations to further restrict the use of PST's and much better handle what data users are maintaining locally.
Archiving takes place nightly and automatically requiring no user intervention. Messages that are older than 120 days will be archived and viewed as a message stub. The message stub consists of a summary of the original message as effectively as a URL to retrieve the message.
Journaling In order to adhere to legal and regulatory requirements, DEE offers the capability to retain all messages and their attachments sent to and from chosen journaled mailboxes. A copy of messages and attachments are stored in a separate mailbox, typically referred to as the message journal. Customers are unable to delete or modify content material contained in this mailbox, and messages are retained for a period of up to 10 years. Additionally, DEE has the potential to permit trusted administrators to search non-encrypted messages within journaled mailboxes.
Rights Managements Rights management allows a sender to limit recipients' potential to forward or print selected messages.
*Demands a Microsoft Enterprise CAL
Mobility Blackberry – DEE offers unclassified mobile e mail messaging to consumers working with the BlackBerry platform. The BlackBerry Enterprise Servers (BES) are co-positioned with the users' Exchange mailboxes in DEE Pods deployed worldwide. Consumers are able to choose resources to receive administrative rights to the BlackBerry atmosphere in order to offer Level I/Tier I or II assistance.
Worth TO OUR MISSION PARTNERS
DEE is built on a configurable, multi-tenant environment with the inherent capabilities of Microsoft Exchange 2010. DISA manages the popular infrastructure that supports and delivers the DEE remedy. DEE enables an organization to:
Efficiently and efficiently perform collectively by permitting users to exchange electronic mail such as attachments among the DoD and other e-mail systems
Have calendar functionality with access to the GAL which consists of all CAC holders inside the DoD, enabling customers to coordinate across DoD Components
Effortlessly and correctly share information among virtual groups that are geographically dispersed and organzationally diverse via a prevalent DoD platorm
Further Facts
DISA has normal performance level data offered for our partners to view. Further information can also be provided as requested. All efficiency information to be offered will be documented in the SLA which will be executed when the service is ordered.
Safe access to your e-mail anyplace, at anytime, from any spot, whether stationary or mobile
Coordinating efforts by sharing person, organizational, and resource calendars across the DoD
Price reduction of e-mail by eliminating unnecessary administration and inefficient resource utilization, enabling resources to concentrate on other priorities
Replication of information in between the DECCs, making sure communications are secure and readily available when required
DEE is developed to help the deployment of email capability for four.5 million users and a worldwide address list (GAL) scaled to support ten million objects (e.g., DoD popular access card (CAC) personas and non person entities (NPEs). Utilizing a modular design and style, DISA's Enterprise Services has the capability to develop capacity to help the DoD. Infrastructure is positioned at strategic geographic areas about the globe. DISA replicates information amongst paired websites to facilitate continuity of operations (COOP) in the event of a catastrophic failure, which consists of a 24/7 central service desk. This strategy guarantees:
Messages are protected and accessed securely
The "guns, guards, and gates" provide safety to defend an agency's information from physical threats
The DoD's strategic initiatives and an organization's mission are met
Coordination of efforts by sharing person, organizational, and resource calendars across the DoD
Effective operations and collaborative capabilities with DEE's interoperability with Enterprise Services such as Identity and Access Management and the DoD Enterprise Portal Service (DEPS)
Standard Options
Feature Description
Outlook
E-mail can be accessed with the Outlook Anywhere client on your local desktop or Outlook Internet Access (OWA) NIPR OWA can be accessed from the NIPRNet and World wide web.
*All DEE access needs a CAC enabled workstation.
Fundamental Class Service – 512MB Mailbox
Business enterprise Class Service – 4GB mailbox with archiving
Message Size - Customers can send messages up to 20MB
Deleted Things Recovery – Users will have access to "Recover Deleted Products" which will allow them to recover products they have permanently deleted for up to 14 days soon after they permanently deleted the original message.
Calendars – Customers on DEE will have capability to share their calendars across the DoD as expected for their requires.
Delegation – DEE supports delegate access which provides users to capacity to let access to other users to manage or view their email and calendars. Included in delegation is the "Send on Behalf" permission which makes it possible for customers to compose and send message on behalf of the mailbox they have been provided delegate rights to.
Out of Workplace Assistant – This features enables customers to set up automatic reply to incoming messages with their chosen text when they mailbox receives an e-mail when customers will be away from their mailboxes. Customers can configure the out of office message with precise begin and finish instances.
Secure Access DEE access is CAC Authenticated, customers will gain access to their email with their E-mail certification using a transport layer security (TLS) session, S/MIME, and sophisticated mail messaging hygiene to safeguard your email
Mail Sanitization DEE utilizes the Electronic Mail Safety Gateway (EMSG) for Online e-mail visitors and McAfee GroupShield for all e-mail
Autodiscover Exchange Autodiscover permits users to set up their profile from Exchange when they sign in with their DEE address which they can receive making use of Outlook Internet Access
Cached Exchange Mode DEE operates in Cached Exchange Mode which maintains a client-side copy of a users' mailbox in Outlook and synchronizes the copy automatically with DEE. This enables users to keep optimal responsiveness with the method even when network situations exists that could otherwise impact users.
DoD Personas
DISA's Enterprise Services receives authoritative data from one particular centralized source maintained by the Defense Manpower Information Center (DMDC). DMDC maintains personnel data related with a user's Frequent Access Card (CAC). Identity Synchronization Solutions (IdSS) receives the persona information from DMDC and maintains accounts for DoD personas in the Enterprise Applications and Solutions Forests (EASF).
Deleted Accounts – DEE receives day-to-day updates to include things like account deletions, this happens when a user turns in their CAC and DMDC updates their records relating to the persona. Soon after DEE receives the deletion, the e-mail account is able to obtain emails for added 7 days. If the user receives a CAC, with the very same persona sort code, in the 7 day timeframe they regain access to their account with no interruption. Accounts that are deleted stay in the program for 120 days and can be reactivated if the user receives a CAC with the identical persona kind code within that time period.
Dual Personas - Several users inside the DoD have dual personas related with their distinct roles inside the DoD, such as Civilian (CIV) and Reservist (MIL). DEE is in a position preserve accounts for every single persona as essential.
Global Address List - Gives access to the International Address List (GAL) that gives contact information and facts for the DoD CAC population with info and access to customers from across the DoD.
Milconnect – DMDC maintains a portal to enable finish users to update to their contact data which will be updated in the DEE GAL within 24 hours of the modifications being submitted.
Offline Address Book (OAB) will be established for an organization, the OAB is cached locally and is available to customers operating offline
Non Person Entity Accounts Non person entity accounts include things like distribution lists, organizational mailbox, audio/video conference bridge, space, car, portable audio-visual device, other gear, and miscellaneous NPEs as needed.
Naming Standard
DEE follows the DoD Enterprise USERNAME, Show Name, and E mail Address Standard beneath the authority of DOD Directive 8320.03 This directive is followed inside DEE and DMDC for the creation of the persona and non-particular person entity @mail.mil e-mail addresses and display names.
E-mail address examples as follows:
Enterprise username general kind - 1st name . middle initial . last name sequence quantity . persona sort code
Example of user mail address – [email protected]
Corresponding display name - Smith, John E CIV DISA ESD (US)
Non Individual Entity username general kind - DOD Element . DOD Sub-Element . NPE Location . NPE Type . NPE Descriptor (instance: "disa.meade.esd.list.every day-updates")
Example of NPE address – disa.meade.esd.list.each [email protected]
Corresponding show name – DISA Ft Meade ESD List Day-to-day Updates
Capacity
Using DISA Enterprise Service's Pod technology architecture, DEE will support 105,000 (NIPR) and 41,000 (SIPR) customers per Pod and is capable for scaling to the requires and size of an organization. Every single Pod has the capacity to offer Enterprise E-mail service for users, local redundancy, and Continuity Of Operations (COOP) service for Pod(s) at other service delivery location(s). Pods involve their own storage and archiving capacity, along with the components needed to present mobile device services, terminate safe user sessions, and transfer mail.
DEE is designed to help the deployment of e-mail capability for four.five million users and a worldwide address list (GAL) scaled to help ten million objects (e.g., DoD Widespread Access Cards personas and Non Particular person Entities).
Service Continuity
DEE design and style offers redundancy each locally and remotely for all components of the method, replicating information among paired web-sites to facilitate COOP in the event of a catastrophic failure. DEE is implemented at all DISA DECC places all through the planet to provide service and optimal overall performance primarily based on geographic areas to customers. These websites are strategically paired to present COOP with each and every website having the capacity to support the key instance and paired web-site in the occasion of a COOP situation. Information is constantly replicated from the main site to the paired internet site. This design and style permits DEE to provide this service with 99.9% availability.
Service Desk Help
DEE offers a Level II, Tier I service desk to an organization's Level I, Tier I and II finish user assistance. DEE service desk will coordinate with an organization's service desk to resolve incidents and complications connected to DEE ought to they arise. DISA integrates organizations into the operational structure and gives 24/7 assistance by way of a central service desk - making sure you receive the assistance and data assurance you want, when you have to have it most.
http://enterprise-email.org/ako-user-search-tool/
The DEE Service Desk utilizes a combination of remote access/control services and touch labor support for related consumer assistance to resolve incidents and difficulties connected to DEE. The DEE Service Desk will escalate ticket(s) making use of their typical ticket procedures.
http://en.wikipedia.org/wiki/Army_Knowledge_Online?
OPTIONAL Options
Feature Description
Archiving
The archiving function within DEE delivers users with a PST no cost practical experience by automatically moving older messages (higher than 120 days) into a message archive. After moved into the archive, users are in a position to reply, forward, or study attachments from any message. Archiving permits organizations to further restrict the use of PST's and much better handle what data users are maintaining locally.
Archiving takes place nightly and automatically requiring no user intervention. Messages that are older than 120 days will be archived and viewed as a message stub. The message stub consists of a summary of the original message as effectively as a URL to retrieve the message.
Journaling In order to adhere to legal and regulatory requirements, DEE offers the capability to retain all messages and their attachments sent to and from chosen journaled mailboxes. A copy of messages and attachments are stored in a separate mailbox, typically referred to as the message journal. Customers are unable to delete or modify content material contained in this mailbox, and messages are retained for a period of up to 10 years. Additionally, DEE has the potential to permit trusted administrators to search non-encrypted messages within journaled mailboxes.
Rights Managements Rights management allows a sender to limit recipients' potential to forward or print selected messages.
*Demands a Microsoft Enterprise CAL
Mobility Blackberry – DEE offers unclassified mobile e mail messaging to consumers working with the BlackBerry platform. The BlackBerry Enterprise Servers (BES) are co-positioned with the users' Exchange mailboxes in DEE Pods deployed worldwide. Consumers are able to choose resources to receive administrative rights to the BlackBerry atmosphere in order to offer Level I/Tier I or II assistance.
Worth TO OUR MISSION PARTNERS
DEE is built on a configurable, multi-tenant environment with the inherent capabilities of Microsoft Exchange 2010. DISA manages the popular infrastructure that supports and delivers the DEE remedy. DEE enables an organization to:
Efficiently and efficiently perform collectively by permitting users to exchange electronic mail such as attachments among the DoD and other e-mail systems
Have calendar functionality with access to the GAL which consists of all CAC holders inside the DoD, enabling customers to coordinate across DoD Components
Effortlessly and correctly share information among virtual groups that are geographically dispersed and organzationally diverse via a prevalent DoD platorm
Further Facts
DISA has normal performance level data offered for our partners to view. Further information can also be provided as requested. All efficiency information to be offered will be documented in the SLA which will be executed when the service is ordered.