HOW TO SWITCH TO ARMY ENTERPRISE Email
1. DISA mail employs Microsoft Exchange and demands one hundred percent CAC use from the https://internet.mail.mil Outlook Net App (OWA) internet web page. Right here you will have your new account that is compatible with DoD EE.
two. Right after you have your CAC set up, you can log into army enterprise email by visiting https://net.mail.mil which will give you the ability to access your account. If any error message appears at the time of attempting to access https://net.mail.mil, it implies that your Enterprise Email account either has some issue or it is not however created. Now you should speak to your helpdesk or your organization to decide the estimated date of its creation.
3. If you cannot access your account even right after its creation, you can check out https://status.mail.mil (use your PIV cert or e mail) to establish the status of your DECC.
four. After you are on DoD Enterprise E mail, you can get all the emails that are presently in your AKO account by installing Outlook on your personal computer and fixing AKO through IMAP. Make a PST and transfer the emails there. As an alternative, you can also forward all emails to your new mail.mil e mail address one by one particular.
http://enterprise-email.org/sending-an-instant-message-to-many-users/
5. Immediately after the creation of your profile, you can update it by following these steps:
Enter the Defense Manpower Information Center (DMDC) MIL Connect web page. The hyperlink is https://www.dmdc.osd.mil/milconnect.
Sign in by clicking a red button shown on the suitable corner of the screen.
Click OK.
Click the tab named CAC, then login.
Now click your NON E mail CAC certificate, and then press OK.
Now create your PIN, and then select OK.
Click the tab named My Profile, pick Update, and then click View My Profile.
You will be provided with several sub tabs by means of which you can update your e mail addresses, snail mail address, telephone numbers of your contacts and your loved ones, duty variety, and so forth. It is to be noted that the whole staff of the army is expected to choose the field “U.S. Army Reserve Center.”
https://akologin.us.army.mil/suite/login/html/login.html
six. Though you are accessing your e mail via OWA, if you face the error “HTTP/1.1 503 Service Unavailable,” it implies that the exchange server is either overloaded or down. So you should attempt to access your e-mail later.
7. If you want to add your PIV cert to your CAC, and DISA has classified you as a Dual Persona(an Army Reserve soldier who is a DoD civilian as well, authorized to retain 2 CACs) , then you can access your e mail as follows:
If you are applying Vista, Windows 7, or XP with ActivClientand Java, you can stick to this guide:
http://www.jbmhh.army.mil/Net/JBMHH/Master%20Files/images/TTP-DualPersonaPIVAuthCert.pdf
For alternate instructions and details, visit this hyperlink:
https://www.dmdc.osd.mil/self_service/support/CAC_-_Activating_a_PIV_Authentication_Certificate.htm
eight. To view your encrypted emails in OWA, make positive that you have S/MIME control installed in your laptop. This can be accomplished by following these steps:
Click the Choices tab
Select See All, go to Settings, and you will see S/MIME
Click on the tab Set up to set up S/MIME control
9. You can have complete help for your EE account whether you are at residence, at function, or at the Army Reserve Center. You can have support by following these guidelines:
When you are at dwelling: You can make contact with the Army Know-how On-line enable desk at the quantity 866-335-2769.
When you are at operate: You can make contact with the Army Enterprise Service Desk at the quantity 866-335-2769.
When you are at the Army Reserve: You can contact the assist desk at the quantity 855-55USARC or you can also go to from your Army Reserve pc.
10. To turn off or close the conversation view in OWA, you can check out the link http://kb.iu.edu/information/azwv.html or http://oit2.utk.edu/helpdesk/kb/entry/1669/ . It will guide you how you can do that.
Alternately, comply with these measures:
Click on the drop-down arrow located subsequent to the Arrange tab.
Make positive the box observed next to the Conversation tab is unchecked.
You can verify the box to revert back to your preceding preference.
11. If you try to use OWA on Windows 7 (each 32 and 64bit), you could possibly encounter the following error/message:
To settle this difficulty, you can install the S/MIME given in the Solutions segment in your OWA account. If you are facing troubles installing S/MIME, then make positive that you have unchecked “Do not save encrypted pages to disk,” which is provided under the sub tab Tools in the Advanced tab.
12. To uncover out the mailbox space you are working with in OWA, you can hold your mouse over your name in your mailbox folder.
NOTE: You may well need to have to do as follows:
13. Facing the error “This message can not be decrypted “, is not a thing severe. You can try to reopen the message when once more utilizing OWA if you possess a wise card–based digital ID. You just want to insert the card. You will need to be certain that the email address listed on your CAC is also present in your Exchange profile.
14. As soon as you get the notification that your account has been transferred to Enterprise Email from AKO, you can save all of your emails from AKO by following NETCOM’s TTP on Manual Exporting of AKO Email Information to Enterprise Email. You can uncover this file on AKO and in Word format.
15. If you are about to retire in the subsequent coming months, you can request NOT to be switched to mail.mil, if you want, by visiting the link below to get suitable information and facts.
AKO to mail.mil transition page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
16. In case you do not want to migrate to mail.mil mainly because you don’t have a laptop or computer, or you use your local library to access your AKO e-mail, or even do not possess a CAC reader, you can request a waiver by going to this link.
AKO to mail.mil transition web page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
17. If you want to update mil Connect (e.g., following getting wedded to another soldier) and are unable to get your details to show up as you becoming the sponsor, then it could bring you up as a family members member. Stick to these measures:
Go to the sign-in page and choose the CACtab
Click on Handle Account
Click the Select Sponsor tab
Click on your name, offered in the drop-down menu
Click Save
Click the selection Continue to milConnect web-site, appearing on the subsequent screen.
You are now in a position to login as your self and revise the milConnect web site.
18. If you are being prompted for your PIN continuously when applying Windows 8’s constructed-in smart-card utility, then you have to be aware of that Windows 8’s built-in sensible-card utility is deprived of the choice to retailer your PIN (like ActivClient does).
DISA (Enterprise E-mail) will generally ask you for your PIN. The only way out is installing Coolkey or CSSi. You can get information related to this on Windows 8’s help page.
1. DISA mail employs Microsoft Exchange and demands one hundred percent CAC use from the https://internet.mail.mil Outlook Net App (OWA) internet web page. Right here you will have your new account that is compatible with DoD EE.
two. Right after you have your CAC set up, you can log into army enterprise email by visiting https://net.mail.mil which will give you the ability to access your account. If any error message appears at the time of attempting to access https://net.mail.mil, it implies that your Enterprise Email account either has some issue or it is not however created. Now you should speak to your helpdesk or your organization to decide the estimated date of its creation.
3. If you cannot access your account even right after its creation, you can check out https://status.mail.mil (use your PIV cert or e mail) to establish the status of your DECC.
four. After you are on DoD Enterprise E mail, you can get all the emails that are presently in your AKO account by installing Outlook on your personal computer and fixing AKO through IMAP. Make a PST and transfer the emails there. As an alternative, you can also forward all emails to your new mail.mil e mail address one by one particular.
http://enterprise-email.org/sending-an-instant-message-to-many-users/
5. Immediately after the creation of your profile, you can update it by following these steps:
Enter the Defense Manpower Information Center (DMDC) MIL Connect web page. The hyperlink is https://www.dmdc.osd.mil/milconnect.
Sign in by clicking a red button shown on the suitable corner of the screen.
Click OK.
Click the tab named CAC, then login.
Now click your NON E mail CAC certificate, and then press OK.
Now create your PIN, and then select OK.
Click the tab named My Profile, pick Update, and then click View My Profile.
You will be provided with several sub tabs by means of which you can update your e mail addresses, snail mail address, telephone numbers of your contacts and your loved ones, duty variety, and so forth. It is to be noted that the whole staff of the army is expected to choose the field “U.S. Army Reserve Center.”
https://akologin.us.army.mil/suite/login/html/login.html
six. Though you are accessing your e mail via OWA, if you face the error “HTTP/1.1 503 Service Unavailable,” it implies that the exchange server is either overloaded or down. So you should attempt to access your e-mail later.
7. If you want to add your PIV cert to your CAC, and DISA has classified you as a Dual Persona(an Army Reserve soldier who is a DoD civilian as well, authorized to retain 2 CACs) , then you can access your e mail as follows:
If you are applying Vista, Windows 7, or XP with ActivClientand Java, you can stick to this guide:
http://www.jbmhh.army.mil/Net/JBMHH/Master%20Files/images/TTP-DualPersonaPIVAuthCert.pdf
For alternate instructions and details, visit this hyperlink:
https://www.dmdc.osd.mil/self_service/support/CAC_-_Activating_a_PIV_Authentication_Certificate.htm
eight. To view your encrypted emails in OWA, make positive that you have S/MIME control installed in your laptop. This can be accomplished by following these steps:
Click the Choices tab
Select See All, go to Settings, and you will see S/MIME
Click on the tab Set up to set up S/MIME control
9. You can have complete help for your EE account whether you are at residence, at function, or at the Army Reserve Center. You can have support by following these guidelines:
When you are at dwelling: You can make contact with the Army Know-how On-line enable desk at the quantity 866-335-2769.
When you are at operate: You can make contact with the Army Enterprise Service Desk at the quantity 866-335-2769.
When you are at the Army Reserve: You can contact the assist desk at the quantity 855-55USARC or you can also go to from your Army Reserve pc.
10. To turn off or close the conversation view in OWA, you can check out the link http://kb.iu.edu/information/azwv.html or http://oit2.utk.edu/helpdesk/kb/entry/1669/ . It will guide you how you can do that.
Alternately, comply with these measures:
Click on the drop-down arrow located subsequent to the Arrange tab.
Make positive the box observed next to the Conversation tab is unchecked.
You can verify the box to revert back to your preceding preference.
11. If you try to use OWA on Windows 7 (each 32 and 64bit), you could possibly encounter the following error/message:
To settle this difficulty, you can install the S/MIME given in the Solutions segment in your OWA account. If you are facing troubles installing S/MIME, then make positive that you have unchecked “Do not save encrypted pages to disk,” which is provided under the sub tab Tools in the Advanced tab.
12. To uncover out the mailbox space you are working with in OWA, you can hold your mouse over your name in your mailbox folder.
NOTE: You may well need to have to do as follows:
13. Facing the error “This message can not be decrypted “, is not a thing severe. You can try to reopen the message when once more utilizing OWA if you possess a wise card–based digital ID. You just want to insert the card. You will need to be certain that the email address listed on your CAC is also present in your Exchange profile.
14. As soon as you get the notification that your account has been transferred to Enterprise Email from AKO, you can save all of your emails from AKO by following NETCOM’s TTP on Manual Exporting of AKO Email Information to Enterprise Email. You can uncover this file on AKO and in Word format.
15. If you are about to retire in the subsequent coming months, you can request NOT to be switched to mail.mil, if you want, by visiting the link below to get suitable information and facts.
AKO to mail.mil transition page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
16. In case you do not want to migrate to mail.mil mainly because you don’t have a laptop or computer, or you use your local library to access your AKO e-mail, or even do not possess a CAC reader, you can request a waiver by going to this link.
AKO to mail.mil transition web page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
17. If you want to update mil Connect (e.g., following getting wedded to another soldier) and are unable to get your details to show up as you becoming the sponsor, then it could bring you up as a family members member. Stick to these measures:
Go to the sign-in page and choose the CACtab
Click on Handle Account
Click the Select Sponsor tab
Click on your name, offered in the drop-down menu
Click Save
Click the selection Continue to milConnect web-site, appearing on the subsequent screen.
You are now in a position to login as your self and revise the milConnect web site.
18. If you are being prompted for your PIN continuously when applying Windows 8’s constructed-in smart-card utility, then you have to be aware of that Windows 8’s built-in sensible-card utility is deprived of the choice to retailer your PIN (like ActivClient does).
DISA (Enterprise E-mail) will generally ask you for your PIN. The only way out is installing Coolkey or CSSi. You can get information related to this on Windows 8’s help page.