Army Enterprise E mail (Also known as DoD Enterprise Email) is the Department of Defense’s new e mail platform. It replaces the old AKO Webmail platform if your log-in demands a CAC. This happened due to the fact the army realized that the cost and advantage of some of these email storage accounts weren’t worth it. This change applies to over 534K accounts of Department of Defense accounts (which includes the army, JS, DISA, and EUCOM).
It had been directed to start out the deactivation of 430,000 AKO e-mail accounts by October 1, 2012. These army users are a precise subset of the total AKO DoD EE users. The DoD continued to deactivate all the AKO email accounts as customers switch to DoD EE.
ARMY ENTERPRISE E-mail Added Information and facts:
DoD Enterprise Email
http://akoarmymil.com/dod-enterprise-email-dee/?
AKO Webmail Enterprise E mail Migration
http://akoarmymil.com/ako-webmail-migration/
DoD Enterprise FAQ web page
http://akoarmymil.com/division-of-defense-dod-enterprise-e mail-information-web page/
AKO e mail addresses ([email protected]) though are still applicable. E-mail bound for AKO accounts would maintain on becoming mechanically forwarded to DoD EE accounts ([email protected]). Just the related AKO e-mail storage, mail-handling capacity, and that specific mail interface will be abolished. The storage capacity for these closed AKO accounts is going to be repurposed to lifecycle storage for this closed AKO portal.
It is to be noted that these 430,000 army users are these who had already switched to DoD Enterprise E mail. The preliminary action taken for deactivating these accounts will not effect
Deployed soldiers
Family members members
Retirees
Sponsored accounts
Army Reserve soldiers
Army National Guard soldiers
HAVE YOU GOT YOUR CAC?
To get your CAC, you will have to be sponsored by a DoD employee or official. The sponsor need to be affiliated with the DoD or some federal agency that bears duty for confirming and authorizing your will need for an ID card.
You will have to get your self registered in the Defense Enrollment Eligibility Reporting Method (DEERS) by means of your sponsor prior to card issuance. Also, in case of any transform in roles—for instance, shifting from activeduty to the status of contractor—you are essential to get reregistered in DEERS.
http://enterprise-email.org/what-are-my-responsibilities-for-the-accounts-i-sponsor/
Contractors are also needed to be registered in the Trusted Associate Sponsorship Technique (TASS) by a trusted and trusted agent (TA).
Sponsors will start background verification for you. This procedure will be completed by following the two measures given under:
Fingerprint checking byte Federal Bureau of Investigation (FBI)
A National Agency Verify with Inquiries (NACI)verify (written)
http://www.disa.mil/News/PressResources/2012/dee500
Because the NACI procedure can final for up to eighteen months, you might be issued a CAC prior to the procedure’s completion and subsequent to a optimistic fingerprint return. If the NACI process is completed and nevertheless you are not permitted, nonetheless, your CAC will be cancelled.
After the DEERS registration gets completed, you are expected to visit a Real-Time Automated Personnel Identification Method (RAPIDS) website for final confirmation and processing. When you stop by a RAPIDS site, you must have the following items in your hand at the ready:
Two ID types in their original kind. Both ID types need to be among the listed ones on the I-9 Form (960k, PDF). 1 of those IDs will have to contain a photo (for instance, a passport or even a driver’s license).
A six- to eight-digit quantity to be made use of as a individual identification quantity (PIN). Your PIN need to not be a number that can be very easily identified from one thing related to you, like a portion of your Social Security number (SSN), anniversary date, birthday, telephone quantity, or home address.
Your government-instated e-mail address if you make use of a government computer system. Make positive to print your complete, unclassified Net e mail address (not your name and private e mail address). Your laptop or computer method supervisors may possibly support you with putting in the appropriate address. If you don’t have a perform email address, the card will then be issued with no email certificate.
HOW TO SWITCH TO ARMY ENTERPRISE E-mail
1. DISA mail employs Microsoft Exchange and demands one hundred % CAC use from the https://web.mail.mil Outlook Internet App (OWA) net page. Right here you will have your new account that is compatible with DoD EE.
2. After you have your CAC set up, you can log into army enterprise e mail by visiting https://net.mail.mil which will give you the potential to access your account. If any error message seems at the time of attempting to access https://web.mail.mil, it suggests that your Enterprise E-mail account either has some trouble or it is not but created. Now you have to get in touch with your helpdesk or your organization to identify the estimated date of its creation.
three. If you cannot access your account even following its creation, you can stop by https://status.mail.mil (use your PIV cert or e mail) to determine the status of your DECC.
4. When you are on DoD Enterprise E mail, you can get all the emails that are presently in your AKO account by installing Outlook on your personal computer and fixing AKO by way of IMAP. Make a PST and transfer the emails there. As an alternative, you can also forward all emails to your new mail.mil e mail address one by one.
5. Just after the creation of your profile, you can update it by following these steps:
Enter the Defense Manpower Information Center (DMDC) MIL Connect web page. The hyperlink is https://www.dmdc.osd.mil/milconnect.
Sign in by clicking a red button shown on the right corner of the screen.
Click OK.
Click the tab named CAC, then login.
Now click your NON E mail CAC certificate, and then press OK.
Now create your PIN, and then pick OK.
Click the tab named My Profile, select Update, and then click View My Profile.
You will be provided with several sub tabs via which you can update your e mail addresses, snail mail address, phone numbers of your contacts and your family, duty form, etc. It is to be noted that the whole employees of the army is needed to choose the field “U.S. Army Reserve Center.”
six. Whilst you are accessing your email through OWA, if you face the error “HTTP/1.1 503 Service Unavailable,” it means that the exchange server is either overloaded or down. So you must try to access your email later.
7. If you want to add your PIV cert to your CAC, and DISA has classified you as a Dual Persona(an Army Reserve soldier who is a DoD civilian as nicely, authorized to keep two CACs) , then you can access your email as follows:
If you are utilizing Vista, Windows 7, or XP with ActivClientand Java, you can adhere to this guide:
http://www.jbmhh.army.mil/Web/JBMHH/Master%20Files/images/TTP-DualPersonaPIVAuthCert.pdf
For alternate guidelines and data, stop by this link:
https://www.dmdc.osd.mil/self_service/aid/CAC_-_Activating_a_PIV_Authentication_Certificate.htm
8. To view your encrypted emails in OWA, make sure that you have S/MIME manage installed in your pc. This can be accomplished by following these measures:
Click the Choices tab
Pick out See All, go to Settings, and you will see S/MIME
Click on the tab Set up to set up S/MIME control
9. You can have complete assistance for your EE account regardless of whether you are at house, at operate, or at the Army Reserve Center. You can have support by following these guidelines:
When you are at household: You can get in touch with the Army Expertise On-line help desk at the number 866-335-2769.
When you are at function: You can get in touch with the Army Enterprise Service Desk at the quantity 866-335-2769.
When you are at the Army Reserve: You can contact the enable desk at the quantity 855-55USARC or you can also visit from your Army Reserve laptop or computer.
10. To turn off or close the conversation view in OWA, you can check out the hyperlink http://kb.iu.edu/data/azwv.html or http://oit2.utk.edu/helpdesk/kb/entry/1669/ . It will guide you how you can do that.
Alternately, comply with these methods:
Click on the drop-down arrow situated next to the Arrange tab.
Make positive the box noticed next to the Conversation tab is unchecked.
You can check the box to revert back to your preceding preference.
11. If you try to use OWA on Windows 7 (both 32 and 64bit), you may possibly encounter the following error/message:
digitalID
To settle this problem, you can set up the S/MIME provided in the Solutions segment in your OWA account. If you are facing troubles installing S/MIME, then make sure that you have unchecked “Do not save encrypted pages to disk,” which is offered below the sub tab Tools in the Advanced tab.
12. To discover out the mailbox space you are using in OWA, you can hold your mouse over your name in your mailbox folder.
NOTE: You could possibly have to have to do as follows:
enterprise-e mail
13. Facing the error “This message can not be decrypted “, is not one thing serious. You can attempt to reopen the message when again making use of OWA if you possess a wise card–based digital ID. You just want to insert the card. You will need to be certain that the email address listed on your CAC is also present in your Exchange profile.
14. When you get the notification that your account has been transferred to Enterprise Email from AKO, you can save all of your emails from AKO by following NETCOM’s TTP on Manual Exporting of AKO E mail Information to Enterprise E-mail. You can locate this file on AKO and in Word format.
15. If you are about to retire in the next coming months, you can request NOT to be switched to mail.mil, if you want, by visiting the link under to get acceptable details.
AKO to mail.mil transition web page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
16. In case you don’t want to migrate to mail.mil due to the fact you do not have a computer, or you use your neighborhood library to access your AKO e mail, or even do not possess a CAC reader, you can request a waiver by visiting this link.
AKO to mail.mil transition web page
https://www.us.army.mil/suite/page/EnterpriseEmailTransition
17. If you want to update mil Connect (e.g., following becoming wedded to yet another soldier) and are unable to get your particulars to show up as you being the sponsor, then it may well bring you up as a family member. Comply with these measures:
Go to the sign-in web page and select the CACtab
Click on Manage Account
Click the Choose Sponsor tab
Click on your name, offered in the drop-down menu
Click Save
Click the solution Continue to milConnect internet site, appearing on the subsequent screen.
You are now in a position to login as oneself and revise the milConnect web page.
18. If you are becoming prompted for your PIN constantly when employing Windows 8’s constructed-in intelligent-card utility, then you need to be aware of that Windows 8’s constructed-in sensible-card utility is deprived of the choice to retailer your PIN (like ActivClient does).
DISA (Enterprise Email) will normally ask you for your PIN. The only way out is installing Coolkey or CSSi. You can get information related to this on Windows 8’s assistance web page.
DOD ENTERPRISE Email
DoD Enterprise E mail is a single of the most successful methods to be taken by the army. It is operationally prosperous, improves security, enforces two-element verification, and decreases redundancy.
It is not as well complicated to shift to this system. Specially with the significant guidance given in this book, users will have assistance in switching to the method conveniently.
All army users getting AKO accounts and CAC will be switched to Army Enterprise Email. Now they won’t be able to get entry into their e mail by just working with a username and password, not anymore. DoD is on its way to completing the switching of the army’s 1.4 million customers to Enterprise E-mail by the finish of March 2013.
19. There are many differences in between Enterprise E-mail and AKO e-mail that the Enterprise E mail customers or account holders ought to be conscious of. Specially, emails will no longer be accessible
by means of Outlook (and the AKO Outlook connector) when using a nongovernment personal computer
from private mobile devices, as these normallyneed either POP or IMPA protocols
Via using IMAP/POP protocols from a company e mail client (e.g., Outlookor Thunderbird), as these do not facilitate the mandated CAC PKI certificate verification requirement.
20. If you want to verify your DoD Enterprise E-mail other than OWA at a time when you are notpresent in the workplace, then you can forward the e mail to an additional.gov or .mil e mail address. You can visit this guide by EE by way of the hyperlink talked about under to know about the process.